AutoNation Chevrolet West Amarillo

Our Reviews

David S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/19/2026

I walked in with a tire issue and they helped me quickly and efficiently!

3/22/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Amarillo, TX

Gary A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/13/2025

Outstanding service will return customer service iss the best i have ever received will recommend your dealership to everyone

9/15/2025

Gary, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Business Response

AMARILLO, TX

Annie W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/11/2025

I had a great experience. Kimberley in service was very informative and kind and my truck is back to good working order! Thank you!

9/13/2025

Annie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

David P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/11/2025

Simply enjoyable experience

9/15/2025

David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLARENDON, TX

Matthew A|2023 Chevrolet Corvette

Confirmed Service Customer

9/15/2025

I came to get my 7500 mile maintenance done on my 2023 corvette after waiting all day the first day they called and told me they hadn’t done the service because the car was having problems connecting to their computer and that they would need to keep it another day. The next day around noon i hadn’t heard anything so I called and was told they still hadn’t done the services because of the issue and that the car was ready to pick up. After arriving she said the GM engineers wanted to try something else but i couldn’t leave the car because i didn’t have a way to get home. The service department said there’s a ticket on my car and to bring it back in when I get a free chance.

9/16/2025

Matthew, we really appreciate your feedback! Please reach out to us at (806) 318-0057 so we may identify ways to improve your experience.

Business Response

DUMAS, TX

Steven H|2024 Chevrolet Corvette

Confirmed Sales Customer

9/15/2025

Was able to purchase my dream car with the help from Mark H. and the team @ Autonation W. Amarillo. We did the deal remote between Austin and Amarillo and couldn't have asked more from Mark as he made this as easy as possible. Without ever meeting Mark, he was professional and personable. Thank you very much and I can't wait to enjoy the car.

MARK HUBER

9/16/2025

Steven, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LEANDER, TX

Mike H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/19/2025

Great Service & Good Employees

9/22/2025

Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Amarillo, TX

Andrew T|2020 Chevrolet Equinox

Confirmed Service Customer

9/24/2025

Advisors were thorough, professional and courteous. Advised me of additional items that needed attention at this visit. Much appreciated. Work was completed in an hour which was faster than I anticipated. Always a pleasure having our Chevrolet vehicles serviced at this dealership.

9/25/2025

Hi Andrew, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

AMARILLO, TX

Jason P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/25/2025

Everything great !

9/28/2025

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet West Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Ronald S|2022 GMC 1500 Sierra

Confirmed Service Customer

9/25/2025

GREAT

9/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

Chad J|2021 GMC 1500 Sierra

Confirmed Service Customer

9/16/2025

Really appreciate the help!

9/17/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Bedford, TX

Brad A|2024 GMC Sierra 1500

Confirmed Service Customer

9/23/2025

Great team and amazing service

9/24/2025

Brad, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Robert H|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/25/2025

Great communication great people

9/27/2025

Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Amarillo, TX

Reisha B|2024 Chevrolet Suburban 1500

Confirmed Service Customer

10/7/2025

They are always kind and helpful with whatever needs we have.

10/8/2025

We appreciate you taking the time to leave us a response, Reisha! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LOGAN, NM

Amy M|2023 Chevrolet Tahoe

Confirmed Service Customer

10/11/2025

Great people who actually care to help me. Waiting room was very comfortable and they even had snacks.

10/13/2025

Amy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

AMARILLO, TX

Charles D|2026 Chevrolet Traverse

Confirmed Sales Customer

9/22/2025

Very friendly service and support.

JENIFER STAFFORD

9/23/2025

Charles, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Ronald C|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/26/2025

Great customer service

9/29/2025

Ronald, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Business Response

AMARILLO, TX

Ben S|2022 GMC Yukon

Confirmed Service Customer

9/26/2025

The service department as a whole especially service writer Ann made our experience seamless and easy. We really liked the explanation video from the technician. Thank you!

9/29/2025

We are pleased to hear you had such a positive experience with us, Ben! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DIMMITT, TX

Audy J|2020 GMC 1500 Sierra

Confirmed Service Customer

9/26/2025

Each time I bring my vehicle in for service, I receive excellent service. Ann Smith is my Advisor and is a true professional. She goes above and beyond to make sure my vehicle is repaired and delivered when promised. Troy was the mechanic and did an outstanding job resolving my issue.

9/29/2025

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Bettie I|2012 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

THEY WERE READY FOR ME WHEN I GOT THERE. THEY KNEW EXACTLY WHAT I WANTED DONE. IT DIDN'T TAKE TOO LONG AND THEY OFFER TO WASH IT BEFORE I LEFT. IT WAS A REALLY GOOD EXPERIENCE.

10/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing AutoNation Chevrolet West Amarillo - Service and we hope to see you again.

Business Response

AMARILLO, TX

Heidi P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/9/2025

Always treated well. Service was good and completed in good time. Waited in guest area and it was real pleasent. No problems.

10/11/2025

Heidi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOWARDWICK, TX

Thomas T|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/14/2025

Effective, courteous and timely.

10/15/2025

Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

Amarillo, TX

Shawn S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

10/14/2025

Great customer service!

10/15/2025

Shawn, thank you so much for your positive comments about AutoNation Chevrolet West Amarillo - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GOODWELL, OK

Judy A|2022 Chevrolet Malibu

Confirmed Service Customer

9/26/2025

Friendly, informative, clean. Very nice!

9/29/2025

We are pleased to hear you had such a positive experience with us, Judy! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CHILDRESS, TX

Tammy B|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/3/2025

I called and requested the part given in the bulletin. The service department researched and had the part overnighted. It was installed the next day. Excellent communication and service.

10/6/2025

Tammy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMARILLO, TX

Blane D|2020 Chevrolet Impala

Confirmed Service Customer

10/13/2025

Responsive to my service request. Good experience.

10/14/2025

Blane, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

canyon, TX

Angela B|2022 Chevrolet Blazer

Confirmed Service Customer

10/13/2025

Nathan did a great job, he explained the oil leak and where it we located on my car and gave me an estimated time it would take for the repairs.

10/14/2025

Angela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Amarillo, TX

Sarah G|2024 Chevrolet Traverse

Confirmed Service Customer

10/16/2025

Nathan C. was fantastic! He really listened to my issue and reacted expeditiously. 10 out of 10- WOULD RECOMMEND!

10/19/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

Jerry R|2023 Chevrolet Tahoe

Confirmed Service Customer

9/17/2025

Dropped my vehicle off and even though the dealership was extremely busy the recall work was completed the same day. Everyone at the dealership was very courteous and helpful.

9/17/2025

Jerry, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

Amarillo, TX

Richard K|2023 Chevrolet Traverse

Confirmed Service Customer

9/20/2025

Well done

9/22/2025

Richard, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

Patrick F|2011 Chevrolet Suburban

Confirmed Service Customer

9/20/2025

Attentive, got the work completed. Communicated throughout the process.

9/20/2025

Patrick, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DALLAS, TX

Dena G|2021 Chevrolet Colorado

Confirmed Service Customer

9/20/2025

Great

9/22/2025

Dena, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Jenifer S|2024 Chevrolet Blazer EV

Confirmed Sales Customer

9/29/2025

I was stressed out! They made sure it all worked out and put me at ease. Highly Recommend!

JENIFER STAFFORD

9/30/2025

Jenifer, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Amarillo, TX

William H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Very helpful staff and always polite and courteous

10/10/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Amarillo! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MIAMI, TX

Eric S|2025 Chevrolet Traverse

Confirmed Sales Customer

10/15/2025

Smooth transaction. Everyone was great especially Ryan the new car sales manager.

CHASEN MCINTOSH

10/16/2025

Eric, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

AMARILLO, TX

Ange M|2021 Chevrolet Tahoe

Confirmed Service Customer

10/26/2025

The experience was great since the day we got there with our vehicle till the day that we resived our vehicle. Nathan did a great job helping us and explained everything and keeping us up to date on the vehicle. Thank you guys for your service.

10/27/2025

Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

Denver, CO

Perry L|2018 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

Nice waiting room comfortable and clean! Did my oil change and took care of my wiper blades I did not realize I needed till they pointed it out they were falling apart! Thank you for taking care of my vehicle keeping my family safe !! Kim was great!

9/17/2025

Perry, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

Terry S|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/17/2025

Great

9/17/2025

Terry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Debbie S|2023 Chevrolet Equinox

Confirmed Service Customer

9/26/2025

Completely satisfied with the repair. The dealership went above and beyond to by cleaning my car, changing the oil, filling the tank with gas and keeping me informed of the progress of my repair. GREAT EXPERIENCE, COMPLETELY SATISFIED

9/28/2025

We strive for 100% satisfaction, and it is great to see that you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Texhoma, OK

Coby V|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/10/2025

Great

10/12/2025

Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Casey G|2025 Chevrolet Trax

Confirmed Service Customer

10/20/2025

Ann took great care of us when we had our Chevy Trax serviced there.

10/21/2025

Casey, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Business Response

Amarillo, TX

Catherine B|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/20/2025

We dealt with Leo thru text messages and with Nathan in person at the dealership. Both salesmen were respectful and attentive. All questions and concerns were addressed and answered.

LEONEL CAMPUZANO DIAZ

10/21/2025

Catherine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

Logan W|2024 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

They do a phenomenal job at this location. That is why I drive 286 miles round-trip just for them to change the oil here. They are always friendly and courteous, and then they have a shuttle driver that will drive you wherever you need to go if you ever need to go anywhere. The waiting room is always fully stocked with some snacks and drinks as well as a nice coffee pot for you while you wait. I highly recommend this place, and they get a 10 out of 10 easily. Also, my next vehicle will definitely come from this location, because they are such phenomenal staff as well as service advisors. They for sure have earned my next vehicle, as well as where I go for future service.

10/28/2025

Logan, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

Gymon, OK

Melissa H|2025 Chevrolet Trax

Confirmed Sales Customer

9/29/2025

Went very smoothly, quick and efficient

NATHAN STOVALL

9/30/2025

Melissa, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

AMARILLO, TX

Joseph F|2021 GMC Yukon

Confirmed Service Customer

10/13/2025

Thank you !

10/14/2025

Joseph, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Darl L|2015 Chevrolet Malibu

Confirmed Service Customer

10/16/2025

I bought the car here and it has had good service ever since. This time was no exception. My car was serviced and ready to go in a very reasonable time.

10/19/2025

Darl, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Business Response

AMRILLO, TX

James G|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/16/2025

The service agent met me immediately upon arrival which is so much nicer than being ignored like other dealerships have done. The service was completed in a reasonable amount of time given how busy they were. The service agent kept me informed of the progress. As always, doing business with Autonation was an enjoyable experience.

10/19/2025

James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Winnie L|2023 Buick Enclave

Confirmed Service Customer

10/17/2025

Love going there. Effortless to get to get and out

10/20/2025

Winnie, we are so happy to read such a great review about AutoNation Chevrolet West Amarillo - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AMARILLO, TX

Clyde R|2023 Chevrolet Traverse

Confirmed Service Customer

10/29/2025

Kimberly is a great advisor

11/1/2025

Clyde, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AMARILLO, TX

Michael Z|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/29/2025

Your staff was friendly and kept me up to date on where my vehicle was at in the process of my appointment

11/1/2025

Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Amarillo, TX

Molle F|2012 GMC Acadia

Confirmed Service Customer

10/30/2025

We were traveling across the country and developed trouble with the battery charging system about 50 miles from Amarillo, Texas. We arrived in the evening after dealerships were closed. We arrived at AutoNation as soon as it opened in the morning and were immediately added to their daily service schedule. The problem was diagnosed, parts ordered, and problems solved by midafternoon. In the meantime, we were very comfortable in their very clean , comfortable, waiting room which was well-supplied with beverages and snacks! We were even shuttled to the mall and back. So even though we were delayed in our trip, our car issue was solved as quickly as possible and we were well cared for too! Thanks so much for your prompt assistance!

11/2/2025

Molle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

CADILLAC, MI

Nathan S|2024 Chevrolet Blazer EV

Confirmed Sales Customer

9/29/2025

zit was excellent service

NATHAN STOVALL

9/29/2025

Nathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

Manuel A|2024 Chevrolet Colorado

Confirmed Service Customer

10/7/2025

Easy and convenient.

10/8/2025

Manuel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Joel V|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/21/2025

The service department was very professional and easy to work with. The mechanics did a great job and were very informative about the work done on my vehicle. Overall, excellent service and attention to detail — highly recommend!

10/22/2025

Joel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DIMMITT, TX

Mauro R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/21/2025

Everything was good tankyuo

10/22/2025

Mauro, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

AMARILLO, TX

Ashley G|2021 GMC Terrain

Confirmed Service Customer

11/8/2025

Nathan got me in and out without any problems

11/10/2025

Ashley, thanks for highlighting our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Business Response

PAMPA, TX

Peter H|2016 Chevrolet Tahoe

Confirmed Service Customer

11/12/2025

Our Tahoe's transmission gave way 35 miles out in Groom TX. Fortunately, AAA connected us to the AutoNation dealer in Amarillo, and service rep Ann Smith. She and everyone else there was top-notch; considerate, knowledgeable, professional, wanting to do the best job. The second full day the job was ready with a new transmission and we continued our cross-country journey without hitch. High praise all around--thank you!

11/13/2025

Peter, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

TUCSON, AZ

Noy C|2025 Chevrolet Colorado

Confirmed Service Customer

11/15/2025

Check in process is easy very fast

11/17/2025

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

Amarillo, TX

Brandye S|2023 Chevrolet Blazer

Confirmed Service Customer

10/30/2025

Took longer than expected to get it fixed, but it turned out great. Now if I could just get GM to fix the issue of the oil loss of 1 quart every 800 miles...

11/2/2025

Thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0057. We hope to hear from you.

Business Response

AMARILLO, TX

Aaron C|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/30/2025

Ann always greets me with a smile and always makes sure our vehicles are taken care of. The service techs provide a great informative video of things they have done and things they recommend doing to our vehicles. We are very thankful to Autonation for providing the best customer service.

11/2/2025

Aaron, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Canyon, TX

William P|2023 Chevrolet Traverse

Confirmed Service Customer

11/3/2025

Good price for full synthetic oil change and nice to have auto washed too.

AMARILLO, TX

Joe P|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/1/2025

A+++++ EVERYONE WAS FANTASTIC… We couldn’t ask for people to be more helpful, kind, and understanding. We are from Oklahoma and our vehicle broke down in Amarillo.. absolutely went out of their way to help us and we are beyond appreciative

12/2/2025

Joe, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Amarillo! We sincerely value your business and look forward to your next visit!

Business Response

SAYRE, OK

Sarah G|2024 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

I brought my car in to replace a coolant hose that had been leaking so severely, my car ran out of coolant. I scheduled a service and an oil change. I was told that the part was a known issue and that the hoses were on back order. "It could be up to 2 weeks". I understand that back orders and delays happen, however, it was almost 2 weeks before my car was even LOOKED AT and for the part to be ordered! If I had not texted for updates, I bet it would've continued to be overlooked. I asked for a loaner vehicle multiple times and there was never one available. No one offered to pay for a rental. I was out a car for almost a month and having to rely on others. Then, I had to pay for the oil change, despite the dealership not paying for a rental car. Nikeo did give me a discount but I still feel like that was the least the dealership could do. It was just a very frustrating experience and sequence of events.

12/14/2025

Sarah, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (806) 318-0057 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

AMARILLO, TX

Paul S|2022 Chevrolet Colorado

Confirmed Service Customer

12/11/2025

Got a great deal on a set of tires. AutoNation was very accommodating.

12/13/2025

Paul, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AMARILLO, TX

Robert K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/31/2025

Got me in and out with no problem and I liked that. Thank y'all

11/3/2025

Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SHAMROCK, TX

Sammy C|2023 Chevrolet Corvette

Confirmed Service Customer

10/31/2025

Ann is the best. Very personable and gets things taken care of.

11/3/2025

Sammy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

Tim F|2025 Chevrolet Corvette E-Ray

Confirmed Service Customer

11/10/2025

Car came back clean

11/11/2025

Tim, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Canyon, TX

James G|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/20/2025

Once again this dealership provided excellent service, both in the repair and in the service agent's performance with dealing with the insurance company and keeping me informed of the progress of both the repair and the insurance claim.

11/23/2025

James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

AMARILLO, TX

Tommy K|2024 GMC Acadia

Confirmed Service Customer

11/20/2025

Staff helpful and service people were quick. Having a shuttle was nice. Also big thanks for cleaning my vehicle every time

11/23/2025

Tommy, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

PERRYTON, TX

Nathan H|2022 Chevrolet Colorado

Confirmed Service Customer

11/23/2025

Had appointment. Was told appointments didn't matter everything was on a first come first serve basis. Waited 2.5 hours for an oil change. I took my truck before they had a chance to wash it because it took so long. This dealership was great up until 2023. Had really gone downhill in every way in the past 2 years.

11/25/2025

We regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (806) 318-0057 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Business Response

DUMAS, TX

Carol C|2023 Chevrolet Blazer

Confirmed Service Customer

11/24/2025

Every time I come in everyone is so welcoming and ensure that I am checked in quickly.

11/25/2025

Carol, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Business Response

dumas, TX

Donna H|2026 Chevrolet Colorado

Confirmed Sales Customer

12/14/2025

From the service department to the sales department, AutoNation West of Amarillo made this an effortless, pleasant experience. Our sales person, Joe Rogans was knowledgeable and friendly with no pressure. We feel we got a fair deal for the trade-in of our 2018 Colorado, and we were able to get the 2026 Colorado of our choosing. This is our 4th purchase from this dealership, and we've never been disappointed!

JOE ROGANS

12/14/2025

Donna, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Business Response

AMARILLO, TX

Robert S|2017 GMC 1500 Sierra

Confirmed Service Customer

10/25/2025

Timely and friendly service. Coby and his team were helpful.

10/27/2025

We are pleased to hear you had such a positive experience with us, Robert! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Tony M|2024 Chevrolet Colorado

Confirmed Service Customer

10/29/2025

It all started when I asked the guy at the front will my fluids be topped off and he says yes he thought that they would but they weren’t when I was going home. My washer fluid popped up saying it was low air was low so I have to go find somewhere to get that aired up.

10/31/2025

Tony, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (806) 553-5678 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

AMARILLO, TX

Melissa A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

I’m 100% satisfied with my experience at AutoNation! The team went above and beyond to work with us and make sure we got the best deal possible. I absolutely love how easy and stress-free they made the whole process!

GREGORY FRANKLIN

11/4/2025

Melissa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chevrolet West Amarillo. We want all our clients to have a comfortable and stress-free experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

CLOVIS, NM

Lewis C|2018 Chevrolet Suburban

Confirmed Service Customer

11/11/2025

Nathan Cogsdil was a great service advisor

11/13/2025

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

CANADIAN, TX

Deanna W|2024 GMC Yukon XL 1500

Confirmed Service Customer

11/22/2025

They were awesome...did not pressure you to do a bunch stuff you didn't need.

11/24/2025

Deanna, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Business Response

las vegas, NM

Uriel G|2021 GMC Yukon XL

Confirmed Service Customer

11/26/2025

Nathan was amazing loved the video yall send I absolutely love! I will be coming back to do business there!

11/27/2025

Uriel, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Louie H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/5/2025

Nothing to tell. Service cost went as expected. No problems.

12/7/2025

Louie, your wonderful feedback and rating mean a lot to us. Thank you for choosing AutoNation Chevrolet West Amarillo - Service and we hope to see you again.

Business Response

AMARILLO, TX

Justin W|2025 Chevrolet Suburban

Confirmed Service Customer

12/19/2025

The lady was polite and was able to get me checked in very quickly

12/21/2025

We are pleased to hear you had such a positive experience with us, Justin! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Xane C|2025 Chevrolet Trax

Confirmed Service Customer

10/15/2025

Kimberly did a very great job with the service on my oil change!

10/17/2025

Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Tulip, TX

Coby V|2022 Chevrolet Tahoe

Confirmed Service Customer

10/22/2025

Great as always

10/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

AMARILLO, TX

Thomas L|2024 Chevrolet Tahoe

Confirmed Service Customer

10/27/2025

As expected

10/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet West Amarillo

Business Response

AMARILLO, TX

Joel V|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

Staff was friendly, and the mechanic did a great job getting our tire sensor changed out.

11/4/2025

Joel, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DIMMITT, TX

Billy S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/17/2025

Didn't not rotate my tires that I paid to have done

11/19/2025

Billy, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (806) 318-0057 to discuss what we can do to help.

Business Response

AMARILLO, TX

Zachary G|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/25/2025

Great Experience! Sales Staff take the initiative and work with you to find the best vehicle for your needs. Salesman Aaron Peterson is always on top of his game and does everything possible to satisfy the customer along with the rest of the sales and finance team. My family and I have been buying vehicles from Aaron for years and highly recommend him if your looking for a new vehicle!

11/26/2025

Zachary, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.

Business Response

AMARILLO, TX

Thomas T|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/22/2025

I’m satisfied and will return for more service in the future.

12/23/2025

Thomas, Thank you very much for sharing these comments, Thomas Tiffany. If you ever need help, just give us a call. Happy motoring!

Business Response

Amarillo, TX

Kacey M|2026 Chevrolet Trax

Confirmed Sales Customer

12/23/2025

Leon helped me find what I was wanting he was so patient!! He was awesome and i appreciate him!! Mark was great as well and helped me set up my vehicle!!! Everyone at the dealership was so friendly and welcoming!!!

LEONEL CAMPUZANO DIAZ

12/24/2025

Kacey, we set high expectations for ourselves, so it's gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Business Response

CHILDRESS, TX

Gary M|2023 Chevrolet Tahoe

Confirmed Service Customer

9/23/2025

Always good service!

9/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Katherine P|2023 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

No problems

11/2/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Joe B|2023 GMC Yukon XL 1500

Confirmed Service Customer

10/30/2025

Oil and filter change was completed to my satisfaction. And the free car wash is always appreciated.

11/2/2025

Joe, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Clarendon, TX

William W|2025 GMC Acadia

Confirmed Service Customer

10/30/2025

Vehicle was clean and ready when promised.

11/2/2025

We are pleased to hear you had such a positive experience with us, William! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Amarillo, TX

Zachary G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/10/2025

Me and my family have bought several vehicles from salesman Aaron Peterson, who consistently gives us quality customer service and always manages to find us a great deal.

AARON PETERSON

11/12/2025

Zachary, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Brock H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/26/2025

Fixed issues. Communication was great

11/27/2025

Brock, thank you so much for the positive review! We hope you have a great day!

Business Response

BUSHLAND, TX

Laleah T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/26/2025

No problems, Great job

11/27/2025

Laleah, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOYS RANCH, TX

Alex L|2012 Chevrolet Traverse

Confirmed Service Customer

12/12/2025

Kim did a great job getting me in and out in a timely manner! 10/10

12/13/2025

Alex, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Scott M|2017 Chevrolet SS

Confirmed Service Customer

12/18/2025

The people in the service department customer service area were helpful and friendly.

12/19/2025

Scott, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Paul M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/24/2025

Customer service was great. Great communication and truck was completed when specified. My only complaint is that my $70k truck came in for the L87 recall, an engine scope and oil viscosity change paid for by GM and the dealership used an aftermarket oil filter and didn't completely fill the engine up with oil. Yes it's on the dipstick but almost a quart low. It takes 8 qts for an oil and filter change on the l87 6.2 V8. If they short everyone a quart of oil and charging for or being reimbursed for 8 qts that's not good business or saving money, its theft. I'm really happy with my GM product and would buy another in the future.

12/24/2025

Paul, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

Business Response

AMARILLO, TX

Diana J|2020 Buick Envision

Confirmed Service Customer

10/23/2025

Excellent

10/26/2025

Diana, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

Amarillo, TX

Horacio F|2026 Chevrolet Traverse

Confirmed Sales Customer

10/28/2025

This is our 3rd vehicle we purchased at Autonation and their customer service is excellent. Everyone is very welcoming and nice.

MARK HUBER

10/29/2025

We are pleased to hear you had such a positive experience with us, Horacio! If you ever need help, just give us a call. Happy motoring!

Business Response

GUYMON, OK

Vernon B|2019 GMC 1500 Sierra

Confirmed Service Customer

11/10/2025

My truck broke down and had to be towed into the shop just before Labor Day Weekend. Ann Smith contacted me an squeezed me in early Tuesday AM. Through the whole process, I needed a new engine, she was communicative, informative and sensitive to my needs. Several months later when my truck was ready to go, she sent an employee to pick me up at the airport and bring me back to the dealership so I could begin my journey home. Thank you Ann Smith!!

11/11/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Amarillo - Service! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AIKEN, SC

Rk S|2023 Chevrolet Tahoe

Confirmed Service Customer

11/12/2025

Nathan at the service department did an amazing job taking care of my Tahoe. Direct and honest, I highly recommend this dealership. And for service, specifically ask for Nathan.

11/13/2025

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Business Response

Amarillo, TX

Jordan R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/16/2025

Melinda was awesome and the fix and service was fast and exceptional

12/17/2025

Jordan, It is great to hear everything was done quickly and to your satisfaction! We always strive to provide personable and excellent customer service. Thank you again for the review!

Business Response

Amarillo, TX

Joe B|2023 GMC Sierra 3500 HD

Confirmed Service Customer

12/22/2025

The oil and filter change were completed to my satisfaction. And the free car wash is always appreciated.

12/23/2025

Joe, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Clarendon, TX

Wesley S|2026 Chevrolet Trax

Confirmed Sales Customer

1/3/2026

It was quick and easy

MARK HUBER

1/3/2026

We are pleased to hear you had such a positive experience with us, Wesley! If you ever need help, just give us a call. Happy motoring!

Business Response

CLARENDON, TX

James D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/7/2026

Good service

LEONEL CAMPUZANO DIAZ

1/7/2026

James, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Anthony C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/20/2025

Three experience was great

12/22/2025

Anthony, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

Business Response

AMARILLO, TX

Joshua N|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/26/2025

My experience at this AutoNation location was phenomenal. My service advisor was very attentive and communicative.

12/27/2025

Joshua, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Amarillo, TX

Linda M|2020 Chevrolet Equinox

Confirmed Service Customer

12/26/2025

A very good experience

12/27/2025

We are pleased to hear you had such a positive experience with us, Linda! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Jeffery M|2024 Buick Encore GX

Confirmed Service Customer

12/27/2025

I gor my oil changed.

12/28/2025

Jeffery, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CANYON, TX

Marina A|2023 Chevrolet Malibu

Confirmed Service Customer

12/31/2025

He was nice and respectful

12/31/2025

Marina, we really appreciate your positive review! We hope you have a great day!

Business Response

CANYON, TX

Rebecca S|2026 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

Ann took care of me right away as usual. Nice waiting room.

1/6/2026

Rebecca, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PORTALES, NM

Dawn B|2022 Buick Encore GX

Confirmed Service Customer

1/8/2026

The service department always makes this chore so easy for me! The only part I hate is having to go through the call center with the long wait times to schedule my appointment and that they’re are two centers with the same name and the customer service agents at the call center have no idea which is which. It’s frustrating. It should be easier to pick up a phone and call in to schedule service.

1/8/2026

Dawn, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (806) 553-5678.

Business Response

SAN JON, NM

Bethany W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/8/2026

.

1/8/2026

Bethany, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

AMARILLO, TX

Ben S|2022 GMC Yukon

Confirmed Service Customer

1/10/2026

We had the best experience dealing with the service department especially service writer Anne. The promptness, communication and attention to details were top notch! This gets it right the first time. Highly recommend!

1/11/2026

Ben, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DIMMITT, TX

Melinda U|2023 Chevrolet Blazer

Confirmed Service Customer

1/2/2026

Ann Smit 100% she is awesome

1/3/2026

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet West Amarillo. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

BUSHLAND, TX

Heidi P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/12/2026

Great service and and friendly agents.

1/13/2026

Heidi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOWARDWICK, TX

Crystal S|2022 Buick Encore GX

Confirmed Service Customer

1/13/2026

Thank you for all the hard work you did to get my vehicle going. ❤️ Thank you Ann for all the feedback and communication. Job well done guys.

1/14/2026

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Business Response

SHAMROCK, TX

Donna S|2022 Chevrolet Malibu

Confirmed Service Customer

1/15/2026

brought my car into the Chevy dealership for routine maintenance, and the whole experience was smooth and professional. They completed an oil change and also fixed my front driver seat, which had been giving me trouble for a while. Everything was done correctly, the staff kept me updated, and the car feels great now. I really appreciate the quality of their work and the quick turnaround. I’ll definitely return for future service.

1/16/2026

Donna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Amarillo, TX

Wanda S|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/15/2026

Everyone was very thoughtful

1/16/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLARENDON, TX

Keith M|2020 Chevrolet Corvette

Confirmed Service Customer

1/19/2026

!. Tire started losing 10 lbs air after I drove it 29 miles, Warning liht came on and we filled it up thinking it was just low. We notified Amarilo dealer, and they said we passes the official 5 day guarantee. They did patch it for no cost. But knowledgable owners say you should not drive in track mode with a patch. 2. The Autonation window sticker said it came with the "LPO Roof panel storage pouch Genuine Corvette Accessory" It did Not which I discovered at home. They referred me to the extremlely fine print at bottom of the sticker which said what was on the sticker was not necesarily true. It was up to me to check it out. How do you check magnetic ride, and such? At the very least they could have told me they didn't actually have it. I figured they had it at the dealer.They said they thought it came with 2 keys. They went to look for it and could not find it. This was not a guaranteed item. I did buy the VVP, Paint and Glass packages.I understand they were nor leglly obligated, but my past dealings with Porsche and Mercedes delalers would have at least offered to buy the top cover and key at dealer cost. For sure I agree you can publish this. I will see if this letter results in any action. The two or three people I was involved with were polite, and may just not considered these significnt things, and only allowed to do the minimum legal obligtions. On the plus side, the car did have an original Corvette branded battery tender, which was not listed and they did not charge extra. I will see if there is any affect at all after this letter. Thanks for asking.

1/20/2026

Keith, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (806) 318-0057 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Business Response

MARION, IN

Jesus G|2020 GMC 1500 Sierra

Confirmed Service Customer

1/11/2026

Very good. I will always trust my repairs here. No questions

1/11/2026

Jesus, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DUMAS, TX

Karen M|2019 Chevrolet Equinox

Confirmed Service Customer

1/14/2026

Good

1/15/2026

Karen, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Carla S|2021 GMC Yukon

Confirmed Service Customer

1/17/2026

Awesome!

1/18/2026

Carla, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

AMARILLO, TX

Catheryne L|2013 Chevrolet Tahoe

Confirmed Service Customer

1/23/2026

AutoNation never fails to give me the best service anytime I call and bring my Tahoe there. I recently had an issue with my battery not starting my vehicle. To me that constitutes an emergency. Freezing weather predicted and my only means of transportation down! One call and a friendly voice told me to drive my car (I got it jumped) in right away. Not only did they immediately check my battery as bad but then proceeded to service and check everything that was needed to get me safely back on the road the very same day! Now you no why I would never go anywhere else! Thank you to everyone at AutoNation.

1/23/2026

Catheryne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMARILLO, TX

Karen M|2019 Chevrolet Equinox

Confirmed Service Customer

1/23/2026

Nice place and people. A little pricey.

1/23/2026

Karen, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMARILLO, TX

Justin T|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

1/23/2026

Very attentive and personal

1/23/2026

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

amarillo, TX

Rachael D|2026 Chevrolet Trax

Confirmed Sales Customer

1/31/2026

Jenifer was great and made us feel comfortable, She answered any questions we had and was very helpful!

AMARILLO, TX

Luis S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/3/2026

Everyone was respectful and pleasant.

MELINDA SMITH

2/6/2026

Luis, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

Business Response

AMAIRLLO, TX

TROY M|2026 Chevrolet Traverse

Confirmed Sales Customer

2/5/2026

After requesting info about a vehicle online, Tyler contacted me immediately. We went to the dealership shortly after that. Tyler had the vehicle ready for us and answered all of our questions. The buying process was very pleasant and zero-pressure. The Ryan’s assisted and were fantastic, as well. From start to finish, it was probably the best car-buying experience we have had.

TYLER SUAREZ

2/8/2026

Troy, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

AMARILLO, TX

James M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/20/2025

As always a flawless and stress free experience

11/22/2025

James, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

Business Response

Amarillo, TX

Kevin M|2021 Chevrolet Colorado

Confirmed Service Customer

11/28/2025

Ann did an exceptional job!

11/29/2025

Kevin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

Austin, TX

Michael L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/17/2025

First class service, everyone was friendly. Nathan was a great salesman and made the experience extremely easy.

NATHAN STOVALL

12/18/2025

Michael, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Business Response

AMARILLO, TX

James G|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

12/31/2025

Great fast and honest service as always,

1/1/2026

James, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

AMARILLO, TX

Mark S|2024 Chevrolet Traverse

Confirmed Service Customer

1/1/2026

They did a great job on changing the broken brake sensor on my traverse.

1/2/2026

Mark, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

AMARILLO, TX

Gary M|2023 Chevrolet Tahoe

Confirmed Service Customer

1/19/2026

Happy camper

1/20/2026

Gary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

AMARILLO, TX

TARINDA F|2026 Chevrolet Trax

Confirmed Sales Customer

2/6/2026

We was treated awesome Alissa Harrison was very good to us

ALYSSA HARRISON

2/10/2026

Tarinda, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

MEMPHIS, TX

Jordan C|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/6/2026

They were very helpful getting me in and doing everything they could to get my vehicle back as soon as possible. They were helpful to get me a very reasonable cost replacement part.

KIMBERLY MONTOYA

2/10/2026

It is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

Amarillo, TX

Cameron M|2025 Chevrolet Colorado

Confirmed Service Customer

2/16/2026

AutoNation always provides excellent service on all of our Chevrolet Vehicles. Ann Smith is the best.

MELINDA SMITH

2/16/2026

Cameron, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Amarillo, TX

Benjamin L|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

1/9/2026

Tony the Tiger! Keep up the Great work. Type of service that will keep you going back. TY

1/10/2026

Benjamin, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BORGER, TX

Richard M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/14/2026

The experience was good

MARK HUBER

1/14/2026

Richard, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Bradley M|2025 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

Service advisor listened to my needs. I left the vehicle with him and received a video from the technician (which was very cool) explaining what he did and that it was ready. Great communication

1/20/2026

Thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

Dumas, TX

William B|2019 Chevrolet Traverse

Confirmed Service Customer

1/21/2026

The team did their best to get our car repaired so we could continue on our trip.

1/22/2026

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Outing, MN

Cynthia W|2021 Chevrolet Blazer

Confirmed Service Customer

1/25/2026

Staff is personable and helpful. Definitely recommend!

1/26/2026

Cynthia, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.

Business Response

Dumas, TX

Fabian S|2021 GMC 1500 Sierra

Confirmed Service Customer

2/2/2026

The best service department experience to date. Highly recommended!

MELINDA SMITH

2/3/2026

We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

Business Response

Albuquerque, NM

Taylor M|2024 Chevrolet Tahoe

Confirmed Service Customer

2/2/2026

Ann was great and attentive! Got my car in and out in 1 day and provided a loaner vehicle while mine was being serviced.

MELINDA SMITH

2/5/2026

Taylor, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CHANNING, TX

April C|2024 Chevrolet Trax

Confirmed Service Customer

2/9/2026

Took too long and I had an appointment.

NIKEO GARCIA

2/12/2026

April, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (806) 553-5678.

Business Response

FRITCH, TX

Donnie R|2013 Chevrolet 1500 Avalanche

Confirmed Service Customer

2/17/2026

Oil change and tire rotation,also multipoint inspection.

CHRISTOPHER EDWARDS

2/18/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Vivian B|2025 Chevrolet Trax

Confirmed Service Customer

1/7/2026

Was great

1/7/2026

Vivian, thank you so much for the positive review! We hope you have a great day!

Business Response

AMARILLO, TX

Richard R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/17/2026

Didn't fix the problem just put new battery in. The truck is still discharging,had to take it back on Friday and know I'm being told it'll be at least Monday before I get it back.. Monday will be 4 days in your shop.

1/18/2026

Richard, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (806) 553-5678 so we can work towards a resolution.

Business Response

AMARILLO, TX

Amber G|2026 Chevrolet Equinox

Confirmed Service Customer

1/21/2026

Got me in for my oil change quickly! They were kind and informed me every step of the way

1/21/2026

Amber, we're glad everything was completed quickly and to your satisfaction! If you ever need help, just give us a call. Happy motoring!

Business Response

Amarillo, TX

Ron H|2019 Chevrolet Malibu

Confirmed Service Customer

2/4/2026

Everyone was pleasant and easy to deal with. Having my vehicle washed after the service was great also. Thank you all.

KIMBERLY MONTOYA

2/7/2026

Ron, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

Goodwill, OK

TIMOTHY B|2026 Chevrolet Traverse

Confirmed Sales Customer

2/23/2026

We made an appointment to view and purchase a car that had just come in 2 days before and told them we were in an hurry because we had an event. We drove 2 hours and arrived at 9:20 am and pulled out of the parking lot at 2:30 pm. We watched people who arrived after us get done at least an hour before us. We had to wait while the salesman went and filled it with gas and it was not washed. They could have washed it between 10:30 when we said we would buy it and 2:00 when we finished signing papers. Even after signing we were there another 30 minutes to show OnStar that the super cruise worked. Then the salesman said they would need an hour to wash it and we told them no. Now we have received multiple text and calls to see if we like the car which I do, but I really wish I had walked out at 1 when we had not been taken back to financing yet.

AARON PETERSON

2/26/2026

We regret to hear that you had this experience with us. Here at AutoNation Chevrolet West Amarillo, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (806) 318-0057 to discuss ways we can better serve you in the future.

Business Response

TUCUMCARI, NM

LETA Y|2026 Chevrolet Equinox

Confirmed Sales Customer

2/23/2026

Joe Rogans was the agent that helped us choose and buy a car. He knew everything about the car and made sure we knew what we needed to before we left the lot. He went through everything step by step and was very patient with our questions. We never felt pressured in any way. He was so friendly and knowledgeable, a great combination!!

JOE ROGANS

2/25/2026

Leta, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Chevrolet West Amarillo! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

AMARILLO, TX

Ken L|2020 Chevrolet Tahoe

Confirmed Service Customer

1/13/2026

Great service advisor (Nikeo), he ensured that needs were taken care of on expedited manner!!!!!!

1/13/2026

Ken, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

AMARILLO, TX

Gabriel L|2024 Chevrolet Tahoe

Confirmed Service Customer

1/13/2026

Very satisfied overall

1/13/2026

Gabriel, Your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet West Amarillo - Service and we hope to see you again soon!

Business Response

Amarillo, TX

Gary D|2019 GMC 1500 Sierra

Confirmed Service Customer

1/15/2026

Every thing was repaired.

1/16/2026

We appreciate you taking the time to leave us a response, Gary! Drive safe, and we'll see you on the road.

Business Response

AMARILLO, TX

Denise G|2025 Chevrolet Traverse

Confirmed Service Customer

1/23/2026

I didn’t have an appointment but they fit me in.

1/25/2026

Denise, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

Business Response

CACTUS, TX

Coby V|2022 Chevrolet Tahoe

Confirmed Service Customer

2/3/2026

Best service department around!

NATHAN COGSDIL

2/4/2026

Coby, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Leo G|2023 Chevrolet Corvette Z06

Confirmed Service Customer

2/14/2026

Awesome experience with service department I was kept informed through out whole service process couldn't be happier I will definitely recommend Autonation for anyone needing service.

MELINDA SMITH

2/16/2026

Thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

Amarillo, TX

JACQUELINE B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

3/3/2026

Really good experience overall! Trae Hudson answered all my questions and helped me find the right car without any pressure. I’m super happy with my new car, and I’d definitely recommend him(:

TRAE HUDSON

3/5/2026

Jacqueline, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

NOAH M|2026 Chevrolet Trax

Confirmed Sales Customer

3/11/2026

Nathan is an amazing guy! Never once during the process did I ever feel like he was just trying to make a sell. He genuinely cared about whether I was going to find my next amazing car or not. He was very attentive and knowledgeable. Never once did he leave me at a dead end. Very cool guy and I can definitely see him doing really well for yall. Nathan’s persona is comforting and makes the buying process an ease. Thank yall so much.

NATHAN STOVALL

3/13/2026

Noah, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMARILLO, TX

Jesse M|2018 Chevrolet Colorado

Confirmed Service Customer

11/1/2025

Kimberly was very helpful with the process.

11/3/2025

Jesse, we're glad to hear you found our staff was helpful! Thank you for leaving us this response!

Business Response

AMARILLO, TX

Kyle E|2022 Chevrolet Camaro

Confirmed Service Customer

11/5/2025

KIM MONTOYA IS MY FAVORITE PERSON

11/6/2025

Kyle, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

Business Response

Amarillo, TX

Clare H|2026 Chevrolet Trax

Confirmed Sales Customer

11/28/2025

EVERYTHING MOVED QUICKLY AND WAS SO EASY. CHASUS WAS EXCELLENT! SO KIND, PATIENT AND PROFESSIONAL!!!

CHASEN MCINTOSH

11/29/2025

Clare, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Business Response

CANYON, TX

Elaine S|2023 Chevrolet Traverse

Confirmed Service Customer

1/2/2026

Always courteous and helpful

1/3/2026

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet West Amarillo. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

AMARILLO, TX

Daniel J|2021 Chevrolet Spark

Confirmed Service Customer

1/12/2026

Got an oil change. In and out. That's a good thing. They even washed my car. I mean they did a really nice job on washing it. Great visit.

1/12/2026

Daniel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Coby V|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/26/2026

Great service

1/27/2026

Coby, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

AMARILLO, TX

Greg D|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/2/2026

Excellent service. Everyone was polite and professional.

CHRISTOPHER EDWARDS

2/2/2026

Greg, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

natchitoches, LA

Katherine P|2023 Chevrolet Equinox

Confirmed Service Customer

3/18/2026

Professional treatment and service.

NATHAN COGSDIL

3/19/2026

Katherine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Phillip I|2020 Chevrolet Equinox

Confirmed Service Customer

3/23/2026

Nikeo went above and beyond to assist us with needed repairs.

NIKEO GARCIA

4/9/2026

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Amarillo, TX

Charla D|2019 Chevrolet Traverse

Confirmed Service Customer

2/7/2026

Very helpful, friendly, and prompt

NIKEO GARCIA

2/10/2026

Charla, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

Business Response

AMARILLO, TX

LINDA H|2026 Chevrolet Trax

Confirmed Sales Customer

2/11/2026

We had a new salesman, good experience with him. We all learned the objective of the sale.

TROY CHAMBLESS

2/13/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AMARILLO, TX

Cindy C|2021 Chevrolet Camaro

Confirmed Service Customer

2/11/2026

Nathan was very nice and helpful. He was very good on answering all my questions and keeping me informed

NATHAN COGSDIL

2/12/2026

We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Colorado city, CO

William R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/11/2026

Very helpful in getting us to a Dr appointment when our vehicle was being serviced and the staff is always polite

NIKEO GARCIA

2/13/2026

William, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MIAMI, TX

Coby V|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/15/2026

Great service

COBY VENHAUS

2/17/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AMARILLO, TX

Jason P|2017 Chevrolet Volt

Confirmed Service Customer

2/18/2026

Great service. Thank you for taking care of my car.

NATHAN COGSDIL

2/20/2026

Jason, we are so pleased you enjoyed your visit to AutoNation Chevrolet West Amarillo - Service! We hope to see you soon!

Business Response

AMARILLO, TX

Anthony L|2019 Chevrolet Corvette

Confirmed Service Customer

3/8/2026

Great communication with timely excellent service

NIKEO GARCIA

3/10/2026

Anthony, thank you for taking the time to leave us feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

CANYON, TX

Andrea T|2026 Chevrolet Traverse

Confirmed Service Customer

3/19/2026

The staff were friendly and made the drop off process easy and fast.

NIKEO GARCIA

3/22/2026

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DIMMITT, TX

Jan R|2020 Chevrolet Trax

Confirmed Service Customer

3/26/2026

As usual, I dealt with the best and the most professional service team out there! Kimberly Montoya helped me this time I was in and she was so helpful and pleasant to work with! I am very pleased with the repair done to my vehicle!

KIMBERLY MONTOYA

3/26/2026

Jan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AMARILLO, TX

Gary H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/17/2025

Excellent customer service

CHASEN MCINTOSH

12/18/2025

Gary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Business Response

AUSTIN, TX

Jada W|2022 Chevrolet Malibu

Confirmed Service Customer

2/13/2026

Asked for a code to be run on check engine light. Did not get any calls or updates on what was wrong with my vehicle until I called back 2 days later and had to ask. No multi point inspection report was received when my car was serviced.

NIKEO GARCIA

2/16/2026

Jada, we are deeply disappointed by your experience at AutoNation Chevrolet West Amarillo. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (806) 318-0057 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Business Response

AMARILLO, TX

Linda C|2026 Chevrolet Trax

Confirmed Service Customer

3/3/2026

Everyone was friendly and prompt.

NATHAN COGSDIL

3/5/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

CANYON, TX

Christopher E|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/16/2026

The service department was very helpful and professional. They explained the work clearly and finished the repair quickly. I would definitely return and recommend this dealership.

NATHAN COGSDIL

3/18/2026

We are pleased to hear you had such a positive experience with us, Christopher! We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.

Business Response

AMARILLO, TX

Marcos C|2024 Chevrolet Trax

Confirmed Service Customer

3/16/2026

awesome job! Miss Montoya and Caleb? think thats his name..... were awesome!

NATHAN COGSDIL

3/18/2026

Marcos, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Bryan B|2024 Chevrolet Tahoe

Confirmed Service Customer

3/16/2026

Service advisor just short of being rude. He needs attitude adjustment.

NATHAN COGSDIL

3/18/2026

Bryan, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (806) 318-0057. We would appreciate the chance to turn your experience around.

Business Response

Amarillo, TX

David S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/21/2026

I walked in with a tire issue and they helped me quickly and efficiently!

NATHAN COGSDIL

3/22/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Amarillo, TX

BILLY B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/30/2026

We had a GREAT buying experience! Mark Huber was our salesman and he was very easy to work with and very helpful.

MARK HUBER

3/31/2026

Billy, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LOGAN, NM

Doug P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/24/2026

Good service from great people

1/24/2026

Doug, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

TUCUMCARI, NM

Ana G|2014 GMC Terrain

Confirmed Service Customer

2/17/2026

amazing service highly recommend Ann.

MELINDA SMITH

2/17/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Amarillo, TX

Anthony M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/2/2026

Over all im satisfied with being kept informed of my vehicle while at the dealership. Nikeo was very informative of the steps taken to care for my vehicle.

NIKEO GARCIA

3/4/2026

Anthony, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Justin L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/11/2026

Everyone was helpful as always .

KIMBERLY MONTOYA

3/13/2026

Justin, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Faith M|2019 GMC Yukon

Confirmed Service Customer

3/19/2026

Wonderful

NATHAN COGSDIL

3/20/2026

Faith, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

AMARILLO, TX

Lance S|2020 Chevrolet Equinox

Confirmed Service Customer

3/19/2026

Your team was very helpful and met our needs in a very stressful situation. Thank you.

NATHAN COGSDIL

3/20/2026

Lance, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Corinth, TX

CHARLE B|2026 Chevrolet Traverse

Confirmed Sales Customer

3/23/2026

Noah did what he said he would. Jena was very helpful and fun to work with.

JENIFER STAFFORD

3/25/2026

Charle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

AMARILLO, TX

Fred G|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/23/2026

very long waiting time.

NIKEO GARCIA

3/25/2026

Fred, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLAYTON, NM

Sammy L|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

4/1/2026

Ann Smith is great! Always greats me personally even if I am with another service rep

MELINDA SMITH

4/2/2026

Sammy, thank you for taking the time to leave us feedback about your experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMARILLO, TX

Tom M|1994 GMC Suburban

Confirmed Service Customer

2/28/2026

The service writer was attentive to my problem. Had a technician ride with me to determine the noise complaint I had stated. The technician consulted with a more knowledgeable technician to determine the exact problem. Parts were ordered (a trans-mission). Had oil changed in front axle and transfer case. Technician found a coolant leak at the intake manifold and repaired it. Very pleased with service writer and all techs involved in the repairs to my Suburban. Thank you all.

NIKEO GARCIA

3/3/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

CANYON, TX

Coby V|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/9/2026

Great as always

COBY VENHAUS

3/10/2026

Coby, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

AMARILLO, TX

John T|2024 GMC Acadia

Confirmed Service Customer

3/13/2026

We were traveling from Dallas when a check engine came on. We were able to get into your service department on a Saturday. We worked with Ann. You cannot say enough good things about her. She was able to get our car diagnosed. Then she spoke with us about it being a part on back ordered but they were able to get one. While we waited they shuttled us to the mall and back. The repair was less than two hours I believe. The service we received is second to none. Y’all went above and beyond. Later I told my wife I’d drive the six hours next time we get a car just to deal with people like this. Y’all were the most amazing and accommodating people I’ve ever met. This goes beyond just a great business. The employees you have are absolutely the best. Thank you so much for what y’all were able to do for us.

MELINDA SMITH

3/16/2026

John, we're so glad that we were able to go above and beyond your expectations! Feel free to stop by if you ever need any more help.

Business Response

Canton, TX

Arza J|2021 Chevrolet Malibu

Confirmed Service Customer

3/17/2026

Staff was courteous, professional and efficient. Great job,, thanks.

MELINDA SMITH

3/19/2026

Arza, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

Business Response

AMARILLO, TX

Christie H|2020 GMC Yukon

Confirmed Service Customer

3/27/2026

So much help with our Ethos Warrentee! Kimberly in the service department was very friendly and helpful!

KIMBERLY MONTOYA

3/30/2026

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Tyrone, OK

Anthony G|2025 Chevrolet Equinox

Confirmed Service Customer

3/27/2026

Very helpful

MELINDA SMITH

3/30/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Evan P|2026 Chevrolet Colorado

Confirmed Service Customer

4/1/2026

Great and friendly service! Loved the pull up entrance and the rep was really helpful and took care of my needs.

NIKEO GARCIA

4/2/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OGDEN, UT

Will F|2023 GMC Sierra 1500

Confirmed Service Customer

2/16/2026

Great service and friendly staff

MELINDA SMITH

2/17/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

David R|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/24/2026

Very professional!

KIMBERLY MONTOYA

2/27/2026

David, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Amarillo, TX

Joshua E|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/2/2026

Oil change was good, car wash was impeccable

NATHAN COGSDIL

3/4/2026

Joshua, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

Amarillo, TX

Roger J|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

3/9/2026

Great people to deal with.

MELINDA SMITH

3/10/2026

Roger, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Amarillo, TX

JAMI B|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

3/9/2026

Trae got us into our new car quickly and made the process simple. We were originally going in to see Noah and wound up trading our vehicle. He got us set up with Trae and the transaction was easy.

TRAE HUDSON

3/10/2026

Jami, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Jenifer B|2024 Chevrolet Blazer EV

Confirmed Service Customer

3/19/2026

EXCELLENT EXPERIENCE

NATHAN COGSDIL

3/20/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Amarillo, TX

Ronald E|2022 GMC 1500 Sierra

Confirmed Service Customer

3/23/2026

Ever was perfect

MELINDA SMITH

3/26/2026

Ronald, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Ron E|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/24/2026

Very friendly and courteous

MELINDA SMITH

3/26/2026

Ron, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Jose V|2019 GMC 1500 Sierra

Confirmed Service Customer

3/27/2026

The service was excellent, the personal there at Westgate are always a pleasure to deal with . They got me in and out in no time and addressed all my issues

NATHAN COGSDIL

3/30/2026

Jose, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMARILLO, TX

Phillip I|2019 Buick Encore

Confirmed Service Customer

4/7/2026

Your Service Advisor Nikeo Garcia went above and beyond to help us with our Buick repairs even calling GM regarding the turbocharger. We were able to cut the estimated costs almost in half due to his efforts. Please make sure that Nikeo is recognized for his excellent customer service.

NIKEO GARCIA

4/8/2026

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Amarillo, TX

Casey G|2025 Chevrolet Trax

Confirmed Service Customer

4/6/2026

Ann was great to deal with.

MELINDA SMITH

4/7/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Amarillo, TX

Rodney B|2020 GMC Acadia

Confirmed Service Customer

4/6/2026

Very friendly staff and easy to schedule appointments

MELINDA SMITH

4/7/2026

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FRIONA, TX

TERRY J|2026 Chevrolet Colorado

Confirmed Sales Customer

4/10/2026

We purchased two vehicles, one new and one used, at the same time and paid cash. We were at the dealership 4 1/2 hours. A long time!! Our salesman sat at his desk while we waited in the middle of the lobby. When we finally got to see the finance person and signed a lot of paperwork and there was no explanation as to what we were signing. We also had to go back to the dealership the next day because we weren’t given the purchase agreement for our new vehicle which we needed to have in the vehicle until our windshield sticker comes.

NATHAN STOVALL

4/10/2026

Terry, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0057. We hope to hear from you.

Business Response

AMARILLO, TX

Christy M|2024 Chevrolet Suburban 1500

Confirmed Service Customer

4/17/2026

The work was done quickly and well and the people were friendly.

KIMBERLY MONTOYA

4/17/2026

Christy, thank you for your positive review. We're happy to have been of service to you.

Business Response

AMARILLO, TX

Stephanie A|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/20/2026

We love Ann!! She always takes care of us and makes sure everything we need gets done and in a timely manner!!! She's the absolute best!!!

MELINDA SMITH

4/21/2026

Stephanie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Amarillo - Service! We look forward to your next visit! Take care!

Business Response

AMARILLO, TX

Thomas G|2016 Chevrolet Impala

Confirmed Service Customer

4/20/2026

Great customer service

MELINDA SMITH

4/21/2026

Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Chadwick D|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/20/2026

I took the truck in for a small oil leak. You guys said it was the oil pan gasket. To change that you said it was a 15 hour job. It cost $3200 and I got the truck back and now it is leaking twice as bad as it was before I took to you for the repair. I did drop it back off this morning.

NIKEO GARCIA

4/21/2026

Chadwick, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (806) 318-0057 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Business Response

AMARILLO, TX

DEVIN O|2026 Chevrolet Traverse

Confirmed Sales Customer

2/23/2026

The staff was very friendly. It was one of the smoothest car buying experiences my wife and I have had.

GREGORY FRANKLIN

2/25/2026

Devin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

DUMAS, TX

Thomas D|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2026

Nice people

NIKEO GARCIA

3/1/2026

Thomas, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMARILLO, TX

George G|2021 Chevrolet Blazer

Confirmed Service Customer

2/26/2026

Went in for a recall inspection. Staff inspected vehicle in a timely manner. I was satisfied.

MELINDA SMITH

3/1/2026

George, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Felica N|2017 Chevrolet Tahoe

Confirmed Service Customer

3/6/2026

Having to borrow a car from somebody is a massive inconvenience when you already pay it any money for the extended warranty! Also getting my car back with fluids all over my motor and in my fenders, and when I pull it to the dealership, my hood is not closed all the way made me feel as if the work was not completed as it should like it was only done halfway job! And then the accident extended warranty did not cover two lines that were leaking because it’s wear and tear supposedly so what did I even pay for it if it’s not going to cover bumper-to-bumper

NIKEO GARCIA

3/9/2026

Felica, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Amarillo take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

Business Response

AMARILLO, TX

Christopher D|2024 Chevrolet Colorado

Confirmed Service Customer

3/17/2026

Best experience I have ever had in dealing with Aaron he answered all my questions so I purchased a truck from him I suggest anyone looking for a vehicle to go see AutoNation West they have my business from now on

NATHAN COGSDIL

3/18/2026

We are pleased to hear you had such a positive experience with us, Christopher! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Tex E|2025 Chevrolet Traverse

Confirmed Service Customer

4/18/2026

Great

NIKEO GARCIA

4/20/2026

Tex, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Amarillo, TX

CHARLES C|2026 Chevrolet Corvette Z06

Confirmed Sales Customer

4/21/2026

Salesmen always helpful!

AARON PETERSON

4/22/2026

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Charles A|2025 Chevrolet Traverse

Confirmed Service Customer

4/21/2026

More than gladly deal with again!

NATHAN COGSDIL

4/22/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Heidi C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/23/2026

Always have great people helping me with schedule and service.

NATHAN COGSDIL

4/24/2026

Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

HOWARDWICK, TX

Denise E|2025 Chevrolet Traverse

Confirmed Service Customer

5/2/2026

It took extra time but as always great service

MELINDA SMITH

5/3/2026

Wow, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CACTUS, TX

Blane D|2020 Chevrolet Impala

Confirmed Service Customer

5/21/2026

Good.

NATHAN COGSDIL

5/21/2026

Blane, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

canyon, TX

Bettie I|2012 Chevrolet Equinox

Confirmed Service Customer

5/21/2026

THEY DID EVERYTHING I ASKED FOR AND EVEN WASHED MY CAR. GREAT JOB ALL AROUND.

MELINDA SMITH

5/21/2026

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

Cynthia W|2021 Chevrolet Blazer

Confirmed Service Customer

5/21/2026

I wish when making an appointment that includes diagnostics, the dealership can inform you of the current delay in diagnostics. After I arrived for my appointment for a service and diagnostic because my "steering assist" and ac weren't working. I was informed at the service desk that they were 1.5-2 weeks behind on diagnostics and they asked if I was ok leaving my car there for that long. I said no, I live 45 minutes away--she said, so you would need a loaner; we're 4-6 weeks out on loaners.

MELINDA SMITH

5/21/2026

Cynthia, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0057. We hope to hear from you.

Business Response

Dumas, TX

Anthony M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/24/2026

Service desk was very informative. Had a transmission fluid flush done. Was pouted a couple of hours and that what it took.

NATHAN COGSDIL

5/25/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AMARILLO, TX

Jamie A|2015 Chevrolet Cruze

Confirmed Service Customer

5/24/2026

I didn't feel like I was being taken advantage of like at most dealerships. The issue my car was having was addressed and I'll be making an appt for some optional work :)

NATHAN COGSDIL

5/25/2026

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Amarillo, TX

CHARLES C|2026 Chevrolet Traverse

Confirmed Sales Customer

5/27/2026

Nathan helped us through most of the process and was able to answer any and all questions I had for him. Chasin also helped with the process and knowledgeable.

CHASEN MCINTOSH

5/27/2026

Charles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Business Response

PERRYTON, TX

Robert A|2022 Chevrolet Equinox

Confirmed Service Customer

4/15/2026

Ann always takes great care of me

MELINDA SMITH

4/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FRITCH, TX

Minerva B|2022 Chevrolet Equinox

Confirmed Service Customer

4/22/2026

Everything went very well and was handled promptly and professionally.

MELINDA SMITH

4/23/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AMARILLO, TX

MARLIN H|2026 Chevrolet Colorado

Confirmed Sales Customer

5/1/2026

Friendly fast and knowledgeable great job

ULYSSES, KS

NATALIE B|2026 Chevrolet Traverse

Confirmed Sales Customer

6/2/2026

This was the easiest car buying experience I have ever had! Joe was so relaxed and helpful during the whole transaction. He was grateful for the sale and I appreciated how comfortable he made the experience for me.

JOE ROGANS

6/4/2026

Natalie, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

CANYON, TX

Jessica A|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/3/2026

Ann is always so accommodating and extremely helpful.

MELINDA SMITH

6/3/2026

Jessica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Dumas, TX

EMMANUEL T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/3/2026

Everything was good

JENIFER STAFFORD

6/4/2026

Emmanuel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

AMARILLO, TX

BRANDY W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/11/2026

We had a great buying experience from the moment we stepped on the lot. Chasen and Ryan were wonderful to work with.

CHASEN MCINTOSH

6/12/2026

Brandy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Karen E|2024 GMC Terrain

Confirmed Service Customer

6/11/2026

The work was fine itself and everyone was very helpful and professional. However, since the wait is long it might be nice if the waiting room didn’t look like a garage. It was dirty!

NIKEO GARCIA

6/12/2026

Karen, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

Business Response

HAPPY, TX

Susan R|2026 Chevrolet Trax

Confirmed Service Customer

6/11/2026

Friendly and knowledgeable staff

KIMBERLY MONTOYA

6/12/2026

Susan, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

Business Response

MICHIGAN, MI

Coby V|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/1/2026

Great service!

AMARILLO, TX

Carol C|2023 Chevrolet Blazer

Confirmed Service Customer

4/5/2026

Great people always get me in quickly and keep me updated while they service my blazer!

KIMBERLY MONTOYA

4/7/2026

Carol, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

dumas, TX

Danna H|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/8/2026

Rushed

KIMBERLY MONTOYA

4/9/2026

Danna, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (806) 318-0057. We would appreciate the chance to turn your experience around.

Business Response

Sanford, TX

Arza J|2021 Chevrolet Malibu

Confirmed Service Customer

4/10/2026

Ann Smith is an excellent employee . She is always professional, efficient and knowledgeable. I always look forward coordinating with Ann on my service needs. Great job.

MELINDA SMITH

4/12/2026

Arza, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Joe B|2023 GMC Sierra 3500 HD

Confirmed Service Customer

5/1/2026

Oil change and brake service was completed to my satisfaction

Clarendon, TX

ROSE G|2026 Chevrolet Trailblazer

Confirmed Sales Customer

5/21/2026

Have dealt with Joe for a couple of years, he is very performative and really makes you feel welcomed and appreciated

JOE ROGANS

5/22/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Susan M|2020 Chevrolet Traverse

Confirmed Service Customer

6/6/2026

The employees who worked there are very polite and welcoming when you drive in. They’re there to service your needs and listen to what you have to say. They did their best to solve any situation.

NATHAN COGSDIL

6/7/2026

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

RUEGENA D|2026 Chevrolet Trax

Confirmed Sales Customer

6/15/2026

Three people in particular were absolutely amazing and a Blessing to me. Ann Smith- this young lady always goes above and beyond for her customers. No matter the situation, Ann is going to make things right. She is absolutely the heart and soul of the service department. Joe Rogan- a true gentleman in the sales department. Joe is caring, compassionate and honest with you. He is patient and explains everything to you. He is genuine, not just looking for a commission!! Thank you, Joe. Brent Medley- what a true gentleman! This young man did not have to work with me, talk to me or make a point to even meet me BUT HE DID! Brent went above and beyond to show me his interest and compassion for customers. He showed me that even at the Top— if you are a genuine person, compassion never leaves your heart. I am so grateful that I had the privilege to work with him and will remember it always. Thank you, Brent for your understanding and sincerity. To all three— you all are the very BEST and I will sing your praises to everyone!! Thank You.

JOE ROGANS

6/16/2026

Ruegena, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

AMARILLO, TX

Steve D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/30/2026

They were friendly and listened . And got the problem solved

NIKEO GARCIA

3/31/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Leo T|2017 Chevrolet Corvette

Confirmed Service Customer

3/30/2026

Good service excellent stafg

NATHAN COGSDIL

3/31/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AMARILLO, TX

Joe B|2023 GMC Yukon XL 1500

Confirmed Service Customer

3/30/2026

Service was completed to my satisfaction.

KIMBERLY MONTOYA

3/31/2026

It is great to hear everything was to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Clarendon, TX

Phillip R|2022 GMC 2500HD Sierra

Confirmed Service Customer

4/13/2026

Nathan was most helpful and very kind! It was our 1st time here and he made it very pleasant! His kindness is appreciated!

NATHAN COGSDIL

4/14/2026

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Lubbock, TX

SETH N|2026 Chevrolet Trailblazer

Confirmed Sales Customer

4/20/2026

Everyone I came into contact with was friendly and professional. One of the smoothest, best car buying experiences I’ve ever had. Leonel was fantastic!

LEONEL CAMPUZANO

4/21/2026

Seth, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AUSTIN, TX

Detris J|2018 Chevrolet Equinox

Confirmed Service Customer

4/22/2026

Ann Smith is awesome

AMARILLO, TX

Debra C|2025 Chevrolet Equinox

Confirmed Service Customer

5/22/2026

Joe was great

NATHAN COGSDIL

5/24/2026

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

AMARILLO, TX

Susan M|2020 Chevrolet Traverse

Confirmed Service Customer

5/28/2026

The employees are nice and helpful

NIKEO GARCIA

5/28/2026

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

Oscar E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/8/2026

Great customer service and technicians are very professional highly recommend this place

CHRISTOPHER EDWARDS

6/9/2026

We are pleased to hear you had such a positive experience with us, Oscar! We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.

Business Response

amarillo, TX

Eric L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/20/2026

Ann my service advisor was great!

MELINDA SMITH

6/21/2026

Eric, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AMARILLO, TX

Jacob F|2024 Chevrolet Traverse

Confirmed Service Customer

4/4/2026

Piss poor, is a understatement, I had a appointment at 1:35 and sat in the waiting room for close to 3 hours, it does not take that long to change oil and rotate tires, it would be a little more understandable if I didn’t have a appointment

NATHAN COGSDIL

4/6/2026

Jacob, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (806) 553-5678 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

DUMAS, TX

Andrew N|2020 Chevrolet Equinox

Confirmed Service Customer

4/20/2026

Excellent visit. Check-in was quick. Waiting area comfortable with television, breakfast snacks, coffee and cold drinks in the fridge. Work accomplished in acceptable time frame. Service member, Ann, was very courteous and attentive.

MELINDA SMITH

4/21/2026

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

AMARILLO, TX

Billy J|2026 Chevrolet Silverado 1500

Confirmed Service Customer

4/27/2026

Great service

NATHAN COGSDIL

4/28/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AMARILLO, TX

AMIRA A|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/30/2026

Saleswoman Alyssa was very helpful

ALYSSA HARRISON

4/30/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Jennifer D|2025 Chevrolet Blazer

Confirmed Service Customer

6/9/2026

The gentleman who helped me was awesome! The lady who checked me out Saturday wasn't friendly at all

NIKEO GARCIA

6/10/2026

Jennifer, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

BORGER, TX

Auburn P|2023 Chevrolet Suburban 1500

Confirmed Service Customer

6/22/2026

The Service manager and technician could not have done a better job. My wife was in from out of town and they were able to diagnose the problem right away and get her back on the road. Thank you for taking the time to explain everything to her.

NATHAN COGSDIL

6/23/2026

Auburn, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Plano, TX

RAQUEL D|2026 Chevrolet Traverse

Confirmed Sales Customer

6/25/2026

Nathan was very professional, kind and answered all our questions. We let him know what I was looking for and he told us the vehicle I was wanting to look at would be arriving from Dallas at the end of the month. As soon as the vehicle arrived to the lot Nathan texted us and let us know and we set up an appt with him to go look at it. Nathan listened to what I was looking for and he made it happen!!!

NATHAN STOVALL

6/26/2026

Raquel, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

BORGER, TX

Bailee B|2025 Chevrolet Trax

Confirmed Service Customer

4/23/2026

Great experience. My car needed an update, I was told it would take a few days. As a single mom who lives out of town, I really needed my car as soon as possible due to not having another vehicle. Nathan had my car ready that same day. Nathan is definitely our go to person. We have always dealt with him, even with previous cars. Very helpful and super nice!

NATHAN COGSDIL

4/24/2026

Bailee, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Amarillo, TX

Adam L|2021 GMC 1500 Sierra

Confirmed Service Customer

5/27/2026

Always great service

NIKEO GARCIA

5/28/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AMARILLO, TX

James W|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

6/15/2026

Quick oil change without an appointment

NATHAN COGSDIL

6/16/2026

James, we're glad everything was completed quickly and to your satisfaction! Feel free to stop by if you ever need any more help.

Business Response

CANYON, TX

Michael M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

6/15/2026

Great

NATHAN COGSDIL

6/16/2026

Michael, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

Business Response

AMARILLO, TX

MARIO R|2026 Chevrolet Trax

Confirmed Sales Customer

6/19/2026

Good

JOE ROGANS

6/19/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DUMAS, TX

Joel P|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2026

Great service team, listened to my request and it was carried out. Enjoyed the video showing what was done to the pickup.

MELINDA SMITH

7/1/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DIMMITT, TX

MIA B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/2/2026

Great

TYLER SUAREZ

7/3/2026

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BORGER, TX

Rose L|2026 Chevrolet Trailblazer

Confirmed Service Customer

7/6/2026

Unfortunately this experience has not been a good one . When we decided on our Trail Blazer , we had not noticed the the clear coat on the rear spoiler was peeling it was after we signed all the paperwork and went back for it that Monday that we noticed and brought it to the attention on our salesman and the manager. We were told by the sales man that the multi point inspection had not been done one the vehicle so it shouldn’t have been put on the lot , the manager said that the spoiler would be ordered and replaced, but instead they tried buffing it out and just painted it . Now we have scuff marks from the buffer left on the top of the vehicle and you can clearly tell that there is no clear coat on the spoiler. The vehicle was left outside and got rained on and now had water spots that won’t come off , we have washed it twice. We will be contacting the manager again and try to get this resolved.

MELINDA SMITH

7/7/2026

Rose, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (806) 553-5678 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

AMARILLO, TX

Richard A|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

5/28/2026

.

NIKEO GARCIA

5/29/2026

Richard, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

TUCUMCARI, NM

Sondra R|2024 Chevrolet Equinox

Confirmed Service Customer

5/29/2026

Excellent work. Everyone was very nice and professional. The lady at the desk was very helpful. Thank you

MELINDA SMITH

5/31/2026

Sondra, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Frisch, TX

DINO M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/8/2026

It was a great experience one of my better one

ALYSSA HARRISON

6/9/2026

Dino, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Business Response

HEREFORD, TX

Angela P|2012 Chevrolet Equinox

Confirmed Service Customer

6/18/2026

My car service and oil change experience was fantastic.

MELINDA SMITH

6/19/2026

We are pleased to hear you had such a positive experience with us, Angela! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Jose L|2021 Chevrolet Traverse

Confirmed Service Customer

6/21/2026

I like the service there. Nickao is a great employee and he deserves a raise for being so helpful.

NIKEO GARCIA

6/22/2026

We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

Charles A|2019 Chevrolet Corvette

Confirmed Service Customer

6/27/2026

Great service and service personnel.

NIKEO GARCIA

6/28/2026

Charles, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AMARILLO, TX

Susan E|2015 Chevrolet Tahoe

Confirmed Service Customer

7/3/2026

Always so appreciative of Coby Venhaus. He always takes excellent care of me and my car. Thanks a million!

COBY VENHAUS

7/4/2026

Susan, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

Paul S|2022 Chevrolet Colorado

Confirmed Service Customer

7/3/2026

Ann Smith is the best. i appreciate the ride to work after dropping off my truck

MELINDA SMITH

7/4/2026

Paul, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

WENDY C|2026 Chevrolet Trax

Confirmed Sales Customer

7/9/2026

Everyone was friendly and helpful. I appreciated my salesman (Mark) taking the time to help me download the app, connect my phone to the car, and show me how to work it.

MARK HUBER

7/10/2026

Wendy, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

AMARILLO, TX

James V|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/17/2026

Nice friendly and quick service

MELINDA SMITH

6/19/2026

James, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

Business Response

Amarillo, TX

FRANK U|2026 Chevrolet Trax

Confirmed Sales Customer

6/19/2026

Absolutely wonderful! Our salesman was excellent! They should train all salesmen to match him! I love my Chevy Trax!

ISSAC MARISCAL

6/20/2026

Frank, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HAPPY, TX

Alexys M|2022 Chevrolet Equinox

Confirmed Service Customer

6/23/2026

nikeo was amazing! i scheduled my apt at the wrong dealership and he helped me fix the mistake and made sure my recall was taken care of same day! much appreciated!!

NIKEO GARCIA

6/24/2026

Alexys, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Amarillo, TX

Adam P|2026 Chevrolet Traverse

Confirmed Service Customer

6/23/2026

Quick and easy check in, shuttle service was a nice feature as well.

NATHAN COGSDIL

6/24/2026

Adam, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Amarillo, TX

LARRY S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/29/2026

Great

JOE ROGANS

7/1/2026

Larry, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

Terry D|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/1/2026

Great place to do business!!

MELINDA SMITH

7/2/2026

Terry, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

JAMES J|2026 Chevrolet Trax

Confirmed Sales Customer

7/6/2026

I had a great experience my sales man was awesome ( Tyler ) he helped me out on the whole deal .. ( he helped me out on he set up on my car and set up the chevy app in my phone he was a great friend to me and very knowledgeable about the cars and I just had a great experience at westgate Chevy in Amarillo Texas

TYLER SUAREZ

7/7/2026

James, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

CLAUDE, TX

Ruegena D|2026 Chevrolet Trax

Confirmed Service Customer

7/7/2026

Ann Smith is the reason I keep going back to the service department. She is always going to take care of her customers.

MELINDA SMITH

7/8/2026

Ruegena, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

AMARILLO, TX

Ashley H|2025 Buick Envision

Confirmed Service Customer

7/21/2026

Ann is the best and yall always take care of me.

MELINDA SMITH

7/22/2026

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Amarillo, TX

Logan W|2024 Chevrolet Equinox

Confirmed Service Customer

4/13/2026

They are a 10/10. Only problem is I made an appointment for an oil change and it took over 2 hours from start to finish but they are still a 10/10

NIKEO GARCIA

4/14/2026

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

Gymon, OK

Kerry K|2021 GMC Acadia

Confirmed Service Customer

5/5/2026

Very organized

MELINDA SMITH

5/6/2026

Kerry, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

DUMAS, TX

ASHLEY O|2026 Chevrolet Suburban

Confirmed Sales Customer

5/23/2026

Great

DUMAS, TX

CODY B|2026 Chevrolet Equinox

Confirmed Sales Customer

5/29/2026

Very good

CLARENDON, TX

Sherry A|2026 Chevrolet Colorado

Confirmed Service Customer

6/24/2026

Very friendly!

CHRISTOPHER EDWARDS

6/26/2026

Sherry, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CANYON, TX

Jessica L|2021 Chevrolet Tahoe

Confirmed Service Customer

6/29/2026

Nathan was a great advisor.

NATHAN COGSDIL

7/1/2026

Jessica, thank you for your kind review; we are happy to pass along your comments to Nathan here at AutoNation Chevrolet West Amarillo! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHILDRESS, TX

Carl L|2024 Chevrolet Trax

Confirmed Service Customer

6/29/2026

Warranty repair and transmission flush

NATHAN COGSDIL

7/1/2026

Carl, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Amarillo, TX

JOE M|2025 Chevrolet Blazer EV

Confirmed Sales Customer

7/3/2026

Process was easy flow

JENIFER STAFFORD

7/4/2026

We appreciate you taking the time to leave us a response, Joe! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Kevin B|2026 Chevrolet Colorado

Confirmed Service Customer

7/10/2026

I really enjoyed the thorough explanation on the video presentation by the technician. Knowing that we're doing a good job taking care of the maintenance on our new Chevy is very gratifying. I also appreciated the information on how to keep it that way!

KIMBERLY MONTOYA

7/11/2026

Kevin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Mark P|2024 Chevrolet Blazer EV

Confirmed Service Customer

7/22/2026

All of the service staff are very friendly and helpful. They kept me informed throughout the process. Thank you.

NIKEO GARCIA

7/24/2026

Mark, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

David M|2006 Chevrolet Silverado

Confirmed Service Customer

3/16/2026

Pleasant

KIMBERLY MONTOYA

3/17/2026

We appreciate you taking the time to leave us this feedback. We can't wait to see you again. Have a great day.

Business Response

AMARILLO, TX

Phillip I|2019 Buick Encore

Confirmed Service Customer

4/14/2026

You have an excellent Service Advisor in Nikeo Garcia. He went above and beyond to assist us in getting our Buick repaired.

ANA GOMEZ

4/15/2026

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Amarillo, TX

Brenden J|2024 Chevrolet Trax

Confirmed Service Customer

4/21/2026

Great service

NIKEO GARCIA

4/22/2026

Brenden, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAPPY, TX

SAVANNAH H|2026 Chevrolet Equinox

Confirmed Sales Customer

4/23/2026

I had a great experience with this dealership. The staff was friendly, professional, and made the process smooth and stress-free. They answered my questions clearly and never made me feel pressured. Overall, I’m very happy with my purchase and would recommend them to others.

LEONEL CAMPUZANO

4/24/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Taylor K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/30/2026

Was kept well informed of how things were progressing. They had lots to work on I knew you would take time to get it all done

NATHAN COGSDIL

5/1/2026

Taylor, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOOKERS, OK

Steve D|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/1/2026

Very happy, job completed when told and did a great job.

AMARILLO, TX

Carol L|2016 Chevrolet Tahoe

Confirmed Service Customer

5/1/2026

The best service in town. Ann Smith is the BEST. They always go above and beyond to ensure all your questions are answered. I would not get my Tahoe serviced anywhere else. I would give them 10 stars.

MELINDA SMITH

5/2/2026

Carol, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AMARILLO, TX

Wesley M|2026 Chevrolet Trax

Confirmed Service Customer

5/5/2026

👍

NATHAN COGSDIL

5/6/2026

Wesley, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

CLARENDON, TX

Manuel J|2024 Chevrolet Colorado

Confirmed Service Customer

7/25/2026

The staff is polite and they make it easy to get things done

NATHAN COGSDIL

7/27/2026

Manuel, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

Business Response

AMARILLO, TX

Gary M|2023 Chevrolet Tahoe

Confirmed Service Customer

6/19/2026

Always good service

MELINDA SMITH

6/21/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AMARILLO, TX

Elmer L|2026 Chevrolet Traverse

Confirmed Service Customer

7/20/2026

Service was excellent, completed in a timely manner. Will definitely be back. Thank you

KIMBERLY MONTOYA

7/21/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Amarillo, TX

Robert K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/20/2026

They got pickup in and out quick and Kimberly brought it back to me when they were finished

KIMBERLY MONTOYA

7/21/2026

Robert, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHAMROCK, TX

Rk S|2023 Chevrolet Tahoe

Confirmed Service Customer

7/26/2026

Nathan in your service department is one of the best employees I’ve had the pleasure of working with. I’ve had many vehicles serviced at dealerships over the years, and Nathan truly stands out. He consistently goes above and beyond to provide outstanding customer service, communicates clearly, and makes the entire service experience smooth and stress-free. Employees like Nathan are a tremendous asset to your dealership, and I sincerely hope his dedication, professionalism, and hard work are recognized. Thank you, Nathan, for setting such a high standard.

NATHAN COGSDIL

7/27/2026

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Amarillo, TX

Chris N|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/3/2026

Both times that I have had my truck in for standard scheduled maintenance and a small part claim, I was not given clear information as to when my truck would be available for pickup. If there were delays either due to high work volume, part delays, etc. I was left to inquire rather than being updated via call, text, email, or even the service website. While my Service Advisor is very friendly, there is a disconnect between the technicians and the advisors that is leading to over promising and under delivering. I understand that things happen beyond the known scope of work and we don't always work in ideal conditions, but the failure to communicate with the customer is just a let down.

NIKEO GARCIA

8/5/2026

Chris, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (806) 553-5678.

Business Response

Amarillo, TX

Eduardo R|2021 GMC 1500 Sierra

Confirmed Service Customer

8/8/2026

Enjoyed the visit with Ann

MELINDA SMITH

8/10/2026

Eduardo, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

KAREN A|2026 Chevrolet Trax

Confirmed Sales Customer

7/12/2026

I appreciate the direct, no frills approach from AutoNation. Not a lot of hype. Not urgency. Not a lot of random various (sometimes useless) information thrown at the customer. I received quiet, steady communications from AutoNation that were easy to understand and helpful to me to make a good decision for myself.

TYLER SUAREZ

7/13/2026

Karen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

Catheryne L|2013 Chevrolet Tahoe

Confirmed Service Customer

7/21/2026

Service with a smile. Everyone at AutoNation is welcoming from the first phone call to schedule me for an appointment to the minute I drive my Tahoe in for service. I'm personally greeted and checked for an overview of the work to be done on my vehicle by knowledgeable staff. From there, skilled technicians will complete the necessary work needed that day, I am even provided a video to watch their progress. I know without a doubt that I am in competent professional hands. AutoNation goes beyond expectations at a reasonable cost and keeps my vehicle in excellent condition so I will be safe on the road.

MELINDA SMITH

7/22/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

AMARILLO, TX

April C|2024 Chevrolet Trax

Confirmed Service Customer

7/24/2026

Everything was smooth and great service

KIMBERLY MONTOYA

7/26/2026

We appreciate you taking the time to leave us a response, April! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

FRITCH, TX

ROBERT P|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/1/2026

I told them about the hood latch six days before I took delivery. Nothing was done until the day of delivery. I also have a Gooseneck/5th wheel package that cost $1090 that I have no use for. It's in the backseat in a box. I would like to return it if I could.

JOE ROGANS

8/3/2026

Robert, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (806) 318-0057 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Business Response

HUGOTON, KS

CHRISTINA A|2026 Chevrolet Colorado

Confirmed Sales Customer

8/7/2026

Mark Huber was excellent and very informative with every question we had and our buying experience.

MARK HUBER

8/8/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AMARILLO, TX

Courtney H|2026 Chevrolet Silverado 1500

Confirmed Service Customer

8/17/2026

Ann was very friendly & kind. We've been there MANY times when the people working at the desks ignore us. It was a pleasant change to work with Ann that was so kind.

MELINDA SMITH

8/18/2026

Courtney, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Amarillo, TX

Denise E|2025 Chevrolet Traverse

Confirmed Service Customer

8/17/2026

In an out. It was a breeze. They take good care of you.

MELINDA SMITH

8/18/2026

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CACTUS, TX

ROCIO R|2026 Chevrolet Trax

Confirmed Sales Customer

6/20/2026

Quick and efficient!

LEONEL CAMPUZANO

6/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

DUMAS, TX

Gary M|2023 Chevrolet Tahoe

Confirmed Service Customer

6/26/2026

Anne is great

MELINDA SMITH

6/27/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AMARILLO, TX

Martin H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/1/2026

Great service

NATHAN COGSDIL

7/2/2026

Martin, thank you for your positive survey. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Christopher B|2014 Buick LaCrosse

Confirmed Service Customer

7/8/2026

Drove in without an appointment, and I had my vehicle serviced on the same day and in a timely manner.

NATHAN COGSDIL

7/9/2026

Christopher, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Amarillo, TX

Erik L|2021 Chevrolet Traverse

Confirmed Service Customer

7/23/2026

Very welcoming and friendly. Smiling faces. Very accommodating. Offered food, coffee, drinks, Waters. Just an outstanding performance

KIMBERLY MONTOYA

7/25/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AMARILLO, TX

MICHAEL W|2026 Chevrolet Trax

Confirmed Sales Customer

7/23/2026

Isaac was a great salesperson. Very kind and helpful. I highly recommend him.

ISSAC MARISCAL

7/25/2026

Michael, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Thanks for the recommendation, and have an amazing day!

Business Response

FRITCH, TX

Mariah G|2026 Chevrolet Trax

Confirmed Service Customer

8/15/2026

They are very kind, helpful, and amazing definitely will be going back.

MELINDA SMITH

8/17/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Amarillo, TX

Dwayne K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/16/2026

Than you to Nathan.

NATHAN COGSDIL

8/17/2026

Dwayne, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Amarillo! We look forward to your next visit! Take care!

Business Response

Fairfield, TX

Salvador R|2022 Chevrolet Trax

Confirmed Service Customer

8/20/2026

We are very happy to have Ann Smith as our Chevrolet Person. She is always very helpful and friendly.

MELINDA SMITH

8/21/2026

Salvador, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

Kenda M|2023 Chevrolet Traverse

Confirmed Service Customer

7/10/2026

Friendly and professional staff. Relaxing waiting room.

MELINDA SMITH

7/11/2026

Kenda, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

Cynthia F|2013 Chevrolet Equinox

Confirmed Service Customer

7/10/2026

Everybody was very friendly and my visit was great

MELINDA SMITH

7/11/2026

Cynthia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AMARILLO, TX

Sharon C|2022 GMC Terrain

Confirmed Service Customer

7/23/2026

My experience with AutoNation was perfect professionalism and Ann Smith kept me updated throughout the whole process. My next car will be bought with this dealership!

MELINDA SMITH

7/25/2026

Sharon, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

AMARILLO, TX

Larissa A|2014 Chevrolet Traverse

Confirmed Service Customer

7/30/2026

I missed a funeral for the appointment and my husband and I get there and they tell they have to order the part and to call back the end of August. And this is Larrissa's mother, Wanda Akens and it was for a recall on my Traverse.

NATHAN COGSDIL

8/1/2026

Larissa, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (806) 318-0057 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

AMARILLO, TX

Sharon C|2022 GMC Terrain

Confirmed Service Customer

8/7/2026

Everyone at Autonation treats their clients like family. I was informed throughout the whole process as they fixed my car. I will always use AutoNation for any work needed and the purchase of another car in the future!

MELINDA SMITH

8/8/2026

We appreciate you taking the time to leave us a response, Sharon! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Bryan S|2027 Chevrolet Traverse

Confirmed Service Customer

8/17/2026

Nathan was great to work with.

COBY VENHAUS

8/18/2026

Bryan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOOKER, OK

MARVIN T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/17/2026

Greg Franklin deserves 1,000,000,000 stars

GREGORY FRANKLIN

8/18/2026

Marvin, it is great to read such wonderful comments about your recent experience with us!

Business Response

AMARILLO, TX

Shawn D|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/18/2026

Great customer ser

NIKEO GARCIA

8/19/2026

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GOODWELL, OK

JASON P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/29/2026

Very friendly and professional people to work with

AARON PETERSON

7/31/2026

Jason, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

David M|2012 Chevrolet Tahoe

Confirmed Service Customer

8/6/2026

Great scheduling working me in the afternoon schedule. Promised and delivered the work on time.

NATHAN COGSDIL

8/7/2026

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

AMARILLO, TX

Clare A|2026 Chevrolet Trax

Confirmed Service Customer

8/9/2026

Fast and easy

NIKEO GARCIA

8/10/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

CANYON, TX

JACKSON H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/10/2026

Really great experience and customer service. I felt very welcomed and everyone helped me. The sales associate Aaron did a fantastic job and I really liked his efforts in helping me out.

AARON PETERSON

8/11/2026

Jackson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

RONALD V|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/13/2026

Professional, helpful, friendly. No pressure experience. Jena did an excellent job making us comfortable and worked to help us get the sale done quickly.

JENIFER STAFFORD

8/14/2026

Ronald, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WHEELER, TX

Jessica H|2019 Chevrolet Trax

Confirmed Service Customer

8/19/2026

Communication was great and felt very comfortable throughout the experience. KO was great !

NIKEO GARCIA

8/19/2026

Jessica, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SPRING, TX

Andrea T|2026 Chevrolet Traverse

Confirmed Service Customer

8/26/2026

As soon as we arrived, we were promptly greeted by Nathan, who checked in our vehicle right away. Since we were from out of town, he kindly informed us that they could provide us with a ride to get lunch while we waited. Throughout our wait, other employees also checked in with us to make sure we were comfortable and didn’t need anything. Overall, our visit took about three hours, which was reasonable considering we had been notified beforehand that they were running behind. We really appreciated the communication and the excellent customer service from the staff.

NATHAN COGSDIL

8/29/2026

Andrea, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DIMMITT, TX

Mia A|2026 Chevrolet Trailblazer

Confirmed Service Customer

8/28/2026

The workers were great! Lovely people to work with. I like the updates and appreciate the consideration and care for customers.

MELINDA SMITH

8/30/2026

Mia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BORGER, TX

Russell N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/29/2026

Exceptional experience at AutoNation Chevrolet Amarillo. Ann was excellent!

MELINDA SMITH

8/31/2026

Russell, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

Business Response

Dallas, TX

James W|2015 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/30/2026

Very good job

NATHAN COGSDIL

8/31/2026

James, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

AMARILLO, TX

KILE C|2026 Chevrolet Trax

Confirmed Sales Customer

8/26/2026

Everybody was great my the buying process super easy and my daughter loves her car!

JOE ROGANS

8/29/2026

Kile, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PERRYTON, TX

JERRY G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/26/2026

It was ok

ISSAC MARISCAL

8/29/2026

Jerry, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

HEREFORD, TX

KORY H|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/22/2026

Nathan was great to work with—friendly, helpful, and made the process easy!

NATHAN STOVALL

7/25/2026

Kory, thank you for your kind review; we are happy to pass along your comments to Nathan here at AutoNation Chevrolet West Amarillo! If you have any further questions, please don't hesitate to reach out!

Business Response

CANYON, TX

Richard L|2025 Chevrolet Tahoe

Confirmed Service Customer

8/14/2026

Nathon was super helpful! He is very knowledgeable and will tell you things you should do to keep your Tahoe in top condition! Honesty goes a long way!

NATHAN COGSDIL

8/15/2026

Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALLISON, TX

Brian R|2024 Chevrolet Suburban 1500

Confirmed Service Customer

8/24/2026

Greeted warmly and cheerfully. Technician sent video of what he had done with reports on everything. Great experience.

MELINDA SMITH

8/25/2026

Brian, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

BOOKER, TX

Beatrice C|2020 Chevrolet Equinox

Confirmed Service Customer

6/30/2026

I have always gone to Westgate Chevrolet for my service. Ann Smith is my Service Advisor and asisist me with confidence and knowledge. I completely trust my car with her.

MELINDA SMITH

7/1/2026

Beatrice, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

dallas, TX

Terry D|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/3/2026

Excellent service!!

MELINDA SMITH

8/4/2026

Terry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

AMARILLO, TX

Sherry M|2025 Chevrolet Traverse

Confirmed Service Customer

8/7/2026

Fast and friendly service They did a great job

NATHAN COGSDIL

8/8/2026

Sherry, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Childresste, TX

JOHN D|2026 Chevrolet Tahoe

Confirmed Sales Customer

8/7/2026

Everyone was very helpful

LEONEL CAMPUZANO

8/8/2026

John, we are so happy to read such a great survey about AutoNation Chevrolet West Amarillo! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AMARILLO, TX

Bradley M|2017 GMC Acadia

Confirmed Service Customer

8/24/2026

All personal were friendly and informative, great communication about the status of our vehicle.

NATHAN COGSDIL

8/25/2026

Bradley, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

AMARILLO, TX

Dwayne K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/31/2026

Thank you

NATHAN COGSDIL

8/4/2026

Your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Fairfield, TX